Contact
Email [email protected]. Include your Lobbe username or account email, device model, app version, and screenshots if relevant.
Common Support Topics
- Account access, email verification, password reset, or sign-in issues.
- Credits, PayNow payments, refunds, failed purchases, or wallet balances.
- Lobby joins, commitments, no-shows, cancellations, and host disputes.
- Activity sync, HealthKit, Health Connect, manual activity proof, and event participation.
- Inventory, lootboxes, badges, shoes, cosmetics, and reward grants.
- Safety reports, moderation, harassment, abuse, or suspicious behavior.
- Privacy, account deletion, and data access requests.
Account Deletion
If you want to delete your account, use the in-app Settings option or visit the account deletion page. This helps us verify the account and process the request safely.
Emergency Or Venue Issues
Lobbe is not an emergency service. For urgent safety, medical, venue, or law-enforcement issues, contact local emergency services or the venue directly first.